Privacy Policy

Updated: 25.01.2025

This policy explains how the Public Institution for Territorial Planning, Urbanism, Construction, and Housing (OATUCL) collects, uses, and protects your personal data, as well as the use of cookies, in compliance with the laws of the Republic of Moldova, including Law No. 133 of 08.07.2011 on the Protection of Personal Data.

1. Collection and Use of Personal Data

OATUCL collects and processes personal data provided by users for the following purposes:

• • Handling requests submitted via the website.
• • Providing requested services and information.
• • Enhancing the user experience on the platform.

Types of Data Collected:

• • Full name.
• • Email address.
• • Phone number.
• • Any other information necessary in the context of the provided services.

Data is collected only with the user’s consent and will be used solely for the purposes mentioned. We will not sell, rent, or distribute your personal data to third parties without your explicit consent, except as required by law.

2. User Rights

According to Moldovan law, you have the following rights regarding your personal data:

• • Right to access personal data.
• • Right to rectify or update data.
• • Right to erasure (“right to be forgotten”).
• • Right to restrict data processing.
• • Right to object to data processing.
• • Right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANPDP).

To exercise these rights, you may contact us at:

• • Email: admin@oatucl.md
• • Phone: +373 067 255 855

3. Cookie Policy

Our website uses cookies to enhance the user experience. Cookies are small files stored on your device that allow us to:

• • Analyze website traffic.
• • Personalize displayed content.
• • Provide enhanced functionality.

Types of Cookies Used:

• • Essential Cookies: Necessary for the proper functioning of the website.
• • Analytics Cookies: Used to analyze user interaction with the website (e.g., Google Analytics).
• • Functional Cookies: Retain user preferences.

Managing Cookies:

You can control or delete cookies through your browser settings. Restricting cookies may affect the functionality of the website.

4. Data Security

OATUCL implements appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or destruction.

5. Policy Changes

We reserve the right to periodically update this policy in accordance with legislative changes or service improvements. Any updates will be published on this page.

6. Contact

For questions, suggestions, or complaints related to our privacy and cookie policy, please contact us:

• • Email: admin@oatucl.md
• • Phone: +373 067 255 855

By using our website, you agree to this privacy and cookie policy.