OATUCL

One-Stop Center

One-Stop Center

The One-Stop Shop is an administrative system that allows citizens and businesses to submit requests, access information, and obtain documents in a single location, thus saving time and resources. The primary goal of the one-stop shop is to simplify and streamline interactions between public administrations and citizens, reducing bureaucracy and the time required to access public services.

Main Functions and Responsibilities of the One-Stop Shop:

  • • Centralization of requests and documents
  • • Coordination and redirection of inquiries
  • • Providing information and guidance for citizens
  • • Issuance of documents and certificates
  • • Promoting digitalization through the creation of a virtual one-stop shop
Ghiseu Unic