The One-Stop Office is the functional subdivision of the Public Institution for Territorial Planning, Urbanism, Construction, and Housing. Its activity represents an administrative system through which citizens and economic agents can submit, consult, or obtain information and documents in a single place, thus saving time and resources. The main purpose of the one-stop office is to simplify and streamline interactions between public administrations and citizens, reducing bureaucracy and the time required to obtain public services.

The activity of the one-stop office is carried out according to the institution’s activity schedule and is ensured by its specialists.

Additionally, the organization of the one-stop office aims to allow the applicant to submit the request and receive the information in a single location.